Things here just seem to be getting more complicated. And by here, I mean everywhere. But for argument's sake, I will stick with the analogy of the hotel.
For example - Old hotels? They had sets of keys, and you were required to drop the keys back off in order to officially check out. Sometimes breakfast was served. There was housekeepers that made your bed and straightened your towels. Sometimes they may even fold the clothes or vaccum or replace soap and stuff. Front Desk people offered to help and were indeed very helpful beings! They were owned by families and friends, and were often refered to as Inns, or Bed and Breakfasts.
Now? Now we are not liable for items stolen out of your bag. We tell you that smoking is strictly prohibited in this room and that room but not the far room. Breakfast is not complimentary to those who do not have special membership. In fact, Breakfast isn't complimentary unless you special order the breakfast through the reservations, of course. However, if you wanted to become a Gold or Diamond member, you could spend potentially thousands of thousands of dollars travelling in order to amass the points to GET to Gold in order to have breakfast for free. As for the keys? They demagnitize if they are near a cellphone or credit card, and you don't have to bother returning them because they time-out or are doubled. Which means you don't have to come to the front desk OR call down, you can just leave. You know, in case you absolutely obliterated the room.
Not to mention that the GUEST is always right regardless if it makes sense or not, Diamond members get the better rooms first, regardless of allergies. If you book online it's cheaper then actually CALLING here for some reason, and front desk employees are 'discouraged' to take any breaks. At all. Ever. Or sit down. Ever. Or do anything but stand there, look pretty, and pretend to know what you're doing. And of course, the owner of this establishment you never see. You see the manager he elected and the co manager that HE elected. So when you complain do you really think they care? And I of course mean this ont he employee end as well!
I feel this turned into a bit much of a rant instead of an actual comparison, hmm?